Frequently Asked Questions

 

I’m outside of your service area, but I can come to Pasadena. Can I make an appointment to see you in your office?

Because the vast majority of my clients prefer home visits, and I feel I can give more personalized and thorough care in the home, I don’t rent office space. At this time, I do home visits only.

Do you do hospital visits?

For a number of reasons, particularly hospital policies and insurance reimbursement, I do not visit clients during their hospital stay. Our area hospitals are staffed with excellent lactation consultants their temporary care should be enough to hold you over until I can get to you. If we work together during your pregnancy, I make it a priority to be available as soon as possible after you get home with your newborn.

What do I do to prepare for a home visit?

Not much! If you have other children, please make sure there is another adult available to keep them occupied. Pets are fine, but if you have any large animals that may interfere with our session, please keep them out of the area we’ll be working in. Definitely don’t bother cleaning up! The mess is part of life when you have a baby, and I won’t even notice it.

Do you take my insurance?

I am in network with Aetna, and for most Aetna PPO or POS plans, I bill your insurance directly. For all other insurance plans, you’ll pay me at the time of the appointment, but I provide you with a superbill to submit to your insurance for reimbursement. Most plans will reimburse a good portion, if not all, of the cost.